Terms of Service.

1. Agreement to these Terms

These Terms of Service (the "Terms") are a legally binding agreement between you and PopMeUp, Inc. ("PopMeUp," "we," "us," or "our") governing your access to and use of popmeupspaces.com, related mobile or web applications, and any booking, listing, messaging, payment, or other services we provide (collectively, the "Platform").

By creating an account, listing a space, requesting or completing a booking, clicking to accept, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

We may update these Terms from time to time. The "Effective" date above is the current version. Continued use after a change constitutes acceptance of the updated Terms. If a change is material, we will post the updated Terms on this page and, where required, provide additional notice.

Additional terms may apply to a particular feature (for example, Stripe's terms for payments). Those terms are incorporated here by reference. If there is a conflict about PopMeUp's role, insurance, or liability, these Terms control as between you and us.

2. Eligibility and accounts

The Platform is offered only to individuals who are at least 18 years old and able to form a binding contract, and to entities duly organized and authorized to do business, in the United States. You may not use the Platform if you are barred from doing so under U.S. law.

You must provide accurate account information and keep it current. You are responsible for all activity under your account and for keeping your login credentials confidential. Notify us promptly at community@popmeupspaces.com if you believe your account has been compromised.

If you use the Platform on behalf of a business, you represent that you have authority to bind that business, and "you" includes that business. Hosts and Renters are independent contractors as to PopMeUp. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and PopMeUp, or between Hosts and Renters, except the limited rental arrangement those parties form with each other when a booking is confirmed.

3. Listings and Host obligations

A Host may offer a restaurant, studio, gallery, bar, storefront, venue, or other space (a "Space") for short-term use by posting a listing. You, the Host, are solely responsible for your listing and for the Space.

By listing a Space you represent, warrant, and agree that:

• You have the legal right to offer the Space for the uses you describe — as owner, authorized tenant, or other lawful occupant — and that listing and hosting does not violate your lease, mortgage, HOA rules, insurance policy, or any law.
• You have obtained every consent you need (including landlord, partner, or licensor consent) before a Renter occupies the Space.
• Your listing is accurate: photos, address or neighborhood, capacity, amenities, hours, pricing, house rules, accessibility, and any restrictions (alcohol, music, cooking, overnight use, and the like).
• The Space is reasonably safe and fit for the uses you allow, and you will disclose material defects, hazards, cameras, or conditions a reasonable Renter would want to know.
• You will comply with all applicable laws, including zoning, occupancy, fire and building codes, health and food rules, ADA and accessibility laws, tax laws, and alcohol laws.
• You will honor confirmed bookings, provide access as described, and not discriminate on any basis prohibited by law (including the federal Fair Housing Act where it applies, and applicable public-accommodation laws).
• You — not PopMeUp — decide whether to accept or decline a request. Acceptance creates your contract with the Renter.

PopMeUp may display, rank, feature, or decline to publish listings in our discretion. Publication is not an endorsement, inspection, or warranty of the Host, the Space, or the listing. We may edit or remove listings that we believe are inaccurate, unlawful, misleading, or otherwise inconsistent with these Terms.

4. Bookings and Renter obligations

A Renter may request a date (full day or, where offered, hourly) through the Platform. A request is an offer to the Host. A booking is confirmed only when (a) the Renter has authorized payment and (b) the Host accepts. Until then, there is no confirmed rental.

By requesting or completing a booking you represent, warrant, and agree that:

• You will use the Space only for the purpose you described, within the stated hours, guest count, and house rules.
• You are responsible for everyone who attends or works at your event, including vendors, staff, performers, and guests, and for their acts and omissions.
• You will not exceed capacity, block required exits, or create a fire, health, or safety hazard.
• You will leave the Space in the condition required by the listing and house rules, including any cleaning the Host does not cover.
• You will obtain every permit, license, insurance certificate, and approval your event requires (including temporary food, health, fire, occupancy, noise, and alcohol permits).
• You will not treat PopMeUp as the operator of the event or the Space. The Host is the occupant/operator of the Space; you are the organizer of your event.

A confirmed booking is a contract between Host and Renter for temporary use of the Space on the stated date and times, at the stated price, subject to the listing, house rules, and these Terms. PopMeUp is a disclosed limited agent only for collecting and routing payment. We are not the Host, not the Renter, and not a guarantor of either party's performance.

5. Fees, payments, and taxes

Hosts set their listed day rate, optional hourly rate, and any cleaning fee. Unless we state otherwise at checkout, Renters pay a Platform service fee equal to 12% of the Space subtotal plus cleaning (the "Service Fee"). Hosts receive the listed Space price plus cleaning (the "Host Payout"). We do not charge Hosts a listing or subscription fee for standard use of the Platform.

Payments are processed by Stripe or another third-party processor. To receive payouts, a Host must complete payout onboarding with that processor. Their terms apply in addition to these Terms. PopMeUp is not a bank, money transmitter in the ordinary sense of holding deposits for you, or a fiduciary.

When you submit a booking request, we typically place an authorization (a hold) on your payment method. You are not charged unless the Host accepts. If the Host accepts, we capture the charge. If the Host declines, the request expires, or you cancel before acceptance, we release the authorization (release timing depends on your bank). Host Payouts are generally initiated after the booking date, often within about one business day, subject to processor schedules, holds, reserves, chargebacks, and our right to delay or offset amounts as described below.

Prices are in U.S. dollars and may exclude taxes. You are solely responsible for determining, collecting, reporting, and paying all taxes that apply to your listings, bookings, events, and income, including sales, occupancy, admissions, income, and self-employment taxes. We do not provide tax, legal, or accounting advice. Payment processors may issue tax forms (for example, Form 1099-K) where required by law; that does not make PopMeUp your employer or tax preparer.

We may withhold, delay, offset, reverse, or recover payouts or charges if we believe there is fraud, a chargeback, a booking dispute, a Terms violation, a legal process, or an error. You authorize us to charge your payment method on file for amounts you owe, including damage amounts a Host validly claims to the extent we elect to collect them as a convenience (we have no duty to do so), chargebacks, and fees.

6. Cancellations and refunds

Unless a listing states a stricter policy that you accept at checkout, the following applies. Times are measured against the booking's event calendar date in Eastern Time.

• Before the Host accepts. A Renter may cancel a pending or incomplete request at any time. Any authorization is released. No charge is captured.
• Host declines. The request ends. Any authorization is released. The Renter is not charged.
• Renter cancellation after confirmation. A Renter may cancel a confirmed booking for a full refund if the cancellation is completed at least 72 hours before the event date. Inside that 72-hour window, confirmed bookings are not cancellable by the Renter through the Platform, and amounts captured are non-refundable, except where we are required by law to provide a refund or we elect, in our sole discretion, to issue one.
• Host cancellation after confirmation. A Host may cancel a confirmed booking before the event date. In that case we will refund the Renter the captured amount (including the Service Fee). Repeated Host cancellations may result in removal from the Platform.

Refunds, when issued, are returned to the original payment method and may take several business days to appear, depending on the card network and bank. PopMeUp is not responsible for processor or bank delays. We are not obligated to provide credits, rebooking, alternative spaces, or consequential-loss payments if a Host or Renter cancels, no-shows, or fails to perform.

7. House rules, permits, alcohol, food, and conduct

Each listing may include house rules. Those rules are terms between Host and Renter. You must follow them. PopMeUp does not police on-site conduct in real time and has no duty to do so.

You are solely responsible for whether your intended use is lawful at that Space, on that date, in that city. That includes, without limitation:

• Maximum occupancy and fire code
• Zoning and short-term commercial use restrictions
• Health department and food-service rules (including whether a pop-up kitchen or supper club needs its own permit)
• Alcohol: liquor licenses, BYO rules, dram-shop and social-host liability, and any requirement that the license holder be present
• Music, late-night, and noise ordinances
• Temporary event, tent, street, or film permits
• Workers' compensation and employment laws for your staff

PopMeUp does not obtain permits for you, does not transfer a Host's licenses to a Renter, and does not warrant that a Host's existing license covers your event. If you are unsure, consult your own lawyer, the Host, and the relevant city agency before you book.

8. Insurance — you are solely responsible

PopMeUp does not insure Hosts, Renters, guests, vendors, Spaces, personal property, or events. We are not an insurance company, agency, or broker. We do not issue policies, certificates, additional-insured endorsements, or claims payments. No fee you pay to PopMeUp is an insurance premium.

You agree that:

• Hosts will maintain, at their own expense, insurance appropriate to listing and hosting the Space. That typically includes commercial general liability and property insurance, and any liquor, workers' compensation, or other coverage required by law or by your landlord. You must confirm with your own insurer that marketplace and third-party event use is covered and does not void your policy.
• Renters will maintain, at their own expense, insurance appropriate to their event and business. That typically includes general liability and, where applicable, event liability, liquor liability, product liability, inland marine / equipment, and workers' compensation. You must confirm with your own insurer that using a third-party venue found on a marketplace is covered.
• Recommended limits, if any, that appear on the Platform are suggestions only, not advice, and not a substitute for advice from a licensed insurance professional.
• You will, on request, promptly provide certificates of insurance and endorsements naming the other User (and, if requested, that User's landlord) as additional insureds. PopMeUp has no duty to collect, review, or verify certificates, and any review we happen to do is solely for our benefit.
• Failure to carry adequate insurance is your breach, not ours. Lack of insurance does not shift any risk to PopMeUp.

If we later offer access to optional third-party coverage, that coverage will be a contract between you and a licensed carrier under a separate policy. It will not make PopMeUp an insurer, will not expand our liability, and will not replace your duty to carry your own insurance unless the policy expressly says so.

9. Assumption of risk; release of disputes with other Users

Hosting and attending events in third-party spaces involves inherent risks. Those risks include, without limitation, slip and fall, fire, foodborne illness, allergic reaction, alcohol-related harm, equipment failure, weather, crime, construction defects, crowding, noise, and the acts of other people. You understand those risks and voluntarily assume all risk of injury, death, property damage, and economic loss arising from your use of the Platform, any Space, or any booking, to the maximum extent permitted by law.

You acknowledge that PopMeUp does not control Hosts, Renters, attendees, or Spaces, and does not conduct a comprehensive background, safety, title, or insurance check on Users or listings. Any "vetted," "verified," rating, or similar badge is limited, may be wrong, and is not a warranty.

Release. You release PopMeUp and its officers, directors, employees, contractors, and agents from all claims, demands, and damages of every kind, known or unknown, arising out of or in any way connected with (a) a dispute between you and another User or any attendee, vendor, landlord, or insurer, (b) the condition or use of a Space, or (c) a booking. This release does not apply to a claim that the law does not allow you to release in advance.

If you are a California resident, you waive California Civil Code § 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You also waive any comparable statute in another jurisdiction.

10. Damage, loss, and claims between Hosts and Renters

The Renter is responsible to the Host for damage to the Space and its contents, and for extra cleaning, beyond ordinary wear and tear, caused by the Renter or anyone the Renter allows into the Space. The Host is responsible to the Renter for providing the Space as described. Those claims are between Host and Renter.

You must notify the other party of alleged damage as soon as practicable. PopMeUp may, but has no obligation to, help relay messages, request photos, delay a payout, charge a Renter's payment method, or otherwise assist. If we do assist, we do not become an insurer, adjuster, arbitrator of facts (except as you separately agree), or a party liable for the underlying loss. We may decline to get involved.

PopMeUp is not liable for lost, stolen, or damaged property of any User or attendee, including equipment, inventory, décor, vehicles, or personal items left at a Space.

11. User content, reviews, and intellectual property

You retain ownership of content you submit (listing text, photos, reviews, messages, and similar) ("User Content"). You grant PopMeUp a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, modify for formatting, distribute, publicly display, and otherwise use that User Content to operate, promote, and improve the Platform, including in marketing, for as long as we have a legitimate interest in doing so.

You represent that you have all rights needed to grant that license and that your User Content is accurate and lawful. Reviews must be based on a genuine booking. We may remove User Content at any time. We do not endorse User Content. Under the Communications Decency Act, 47 U.S.C. § 230, we are not the publisher of third-party content.

The Platform, including our name, logo, design, and software, is owned by PopMeUp or its licensors. You may not copy, scrape, reverse engineer, or exploit it except as needed for ordinary use of the Platform. Feedback you send us may be used without restriction or compensation.

If you believe content on the Platform infringes your copyright, send a notice to community@popmeupspaces.com with the information required by the Digital Millennium Copyright Act, 17 U.S.C. § 512.

12. Prohibited uses

You may not, and may not allow others to:

• Use the Platform for any unlawful purpose, or to book or host activity that is illegal in the applicable jurisdiction
• Circumvent the Platform to avoid fees for a relationship that began on PopMeUp (including taking a booking off-platform after contacting a User through PopMeUp)
• Scrape, harvest, or use bots, except bona fide indexing by public search engines in accordance with robots.txt
• Interfere with the Platform's security, or attempt to access other accounts or non-public systems
• Discriminate, harass, threaten, or exploit other Users or attendees
• Post false listings, fake reviews, or misleading photos
• Book a Space as a long-term residence, lease, or tenancy, or claim any estate or interest in a Space
• Bring weapons, illegal drugs, or hazardous materials except as expressly allowed by listing, law, and house rules
• Use the Platform if we have suspended or banned you

13. Suspension, termination, and changes to the Platform

You may stop using the Platform at any time. You may close your account as the product allows, subject to completing or cancelling outstanding bookings and paying amounts owed.

We may, immediately and without liability, suspend, restrict, or terminate your access, remove listings, cancel bookings (with refunds where we determine they are appropriate), or stop offering all or part of the Platform, if we believe it is reasonably necessary to protect Users, us, or the public, to comply with law, or because you breached these Terms. We have no duty to provide prior notice where we reasonably believe delay would cause harm.

Sections that by their nature should survive (including 3, 4, 5, 8–12 and 14–18) survive termination.

14. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPMEUP DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, POPMEUP DOES NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY LISTING, PHOTO, REVIEW, PRICE, AVAILABILITY, OR USER IDENTITY IS ACCURATE, CURRENT, OR COMPLETE; (C) ANY SPACE IS SAFE, HABITABLE, ACCESSIBLE, LICENSED, INSURED, OR FIT FOR YOUR EVENT; (D) ANY HOST OR RENTER WILL PERFORM; OR (E) ANY BOOKING WILL MEET YOUR REQUIREMENTS OR GENERATE ANY PARTICULAR RESULT OR REVENUE.

YOU ACKNOWLEDGE THAT POPMEUP IS A TECHNOLOGY PLATFORM ONLY AND NOT A PARTY TO ANY RENTAL. WE DO NOT PROVIDE, AND YOU ARE NOT RELYING ON US FOR, INSURANCE, PROPERTY MANAGEMENT, EVENT PRODUCTION, FOOD SERVICE, ALCOHOL SERVICE, SECURITY, LEGAL ADVICE, OR REGULATORY APPROVALS.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply to the fullest extent permitted.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPMEUP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, A LISTING, A BOOKING, A SPACE, OR A DISPUTE BETWEEN USERS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPMEUP WILL NOT BE LIABLE FOR PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, THEFT, FOOD ILLNESS, ALCOHOL-RELATED HARM, PERMIT FAILURE, INSURANCE DENIAL, HOST OR RENTER NO-SHOW, LISTING INACCURACY, PAYMENT-PROCESSOR FAILURE, OR FORCE MAJEURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POPMEUP'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, OR ANY BOOKING WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE TOTAL SERVICE FEES YOU PAID TO POPMEUP IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE CLAIM. IF YOU PAID NO SERVICE FEES IN THAT PERIOD, THE CAP IS US $100.

These limitations are a fundamental part of the bargain, apply even if a remedy fails of its essential purpose, and apply to the fullest extent the law allows. They do not limit liability that cannot be limited under applicable law (for example, liability for our own fraud or willful misconduct, or for personal injury where a statute forbids a waiver).

16. Indemnification

You will defend, indemnify, and hold harmless PopMeUp and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform or any Space; (b) your listings, events, or bookings; (c) your User Content; (d) your breach of these Terms or of law; (e) your failure to maintain insurance, permits, or licenses; (f) injury, death, or property damage involving you, your attendees, your vendors, or your Space; (g) taxes; and (h) a dispute between you and any other User, attendee, landlord, insurer, or third party.

We may assume exclusive defense of any matter (at your expense). You will not settle a claim that imposes any obligation on PopMeUp without our prior written consent.

17. Disputes, arbitration, class waiver, and governing law

These Terms, and any dispute arising out of or related to them, the Platform, or a booking as between you and PopMeUp, are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs interpretation and enforcement of the arbitration agreement below.

Informal resolution. Before filing a claim, you agree to email community@popmeupspaces.com with a brief description of the dispute and the relief you want, and to try in good faith to resolve it with us for 30 days.

Arbitration. Except for the exceptions below, you and PopMeUp agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or a booking by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Rules, if they apply). The arbitrator may award the same relief a court could award to the individual party. The arbitration may be conducted remotely or in Alexandria, Virginia. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions. Either party may (a) bring an individual action in small-claims court, or (b) seek injunctive or other equitable relief in court to protect intellectual property or unauthorized use of the Platform. A dispute between Host and Renter is not subject to this arbitration clause as between those two Users unless they separately agree.

Class action waiver. You and PopMeUp agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this class waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, and the rest of this section still applies.

Opt out. You may opt out of arbitration by emailing community@popmeupspaces.com within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you opt out of arbitration. If you opt out, or if arbitration does not apply, exclusive venue for court actions is the state or federal courts located in Alexandria, Virginia, or the U.S. District Court for the Eastern District of Virginia, and you consent to personal jurisdiction there.

Time limit. To the extent permitted by law, any claim against PopMeUp must be filed within one (1) year after the claim accrued, or it is permanently barred.

18. General

• Entire agreement. These Terms, plus any policies or additional terms we post and any confirmed booking details, are the entire agreement between you and PopMeUp and supersede prior discussions about the Platform. They do not supersede the Host–Renter rental contract except to define PopMeUp's role and limits.
• No reliance on marketing. You are not relying on any statement about insurance, verification, earnings, safety, or legal compliance except as expressly set out in these Terms.
• Severability. If a provision is unenforceable, it will be modified to the minimum extent needed to make it enforceable, or severed, and the rest remains in effect.
• No waiver. A failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, financing, or sale of assets.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.
• Third-party services. Maps, payments, messaging, analytics, and similar services are provided by third parties. Their terms and privacy practices apply. We are not responsible for third-party services.
• No third-party beneficiaries except as stated for our indemnified affiliates and agents.
• Headings are for convenience only.
• Notices to you may be sent to your account email or posted on the Platform. Notices to us must be sent to community@popmeupspaces.com.
• Export and sanctions. You may not use the Platform in violation of U.S. export or sanctions laws.
• Consumer notice (California). If you are a California resident, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

19. Contact

Questions about these Terms: community@popmeupspaces.com. Other company questions: Contact.

PopMeUp, Inc.
Platform: https://popmeupspaces.com/

Last updated September 1, 2026.